Why Choose Us?
Having experienced working at larger Plc companies and having been disillusioned by the level of service being offered, we formed the Residential Management department at Brickman Yale in 2008.
We set out to be different from other agents and we believe we have created a practice that can offer a real personalised service:
- You will receive the same level of service from us regardless of the size of your property.
- You will be assigined your own Dedicated Manager.
- All of our managers are Members of the ‘Institute of Residential Property Management’ (IRPM). This is the professional qualification for our industry.
- We will respond to phone calls and emails within 24 hours and letters within 72 hours – guaranteed!
- Brickman Yale is never closed. We offer a 24 hour emergency line direct to one of our managers, covering all emergency issues.
- We have recently introduced Property websites to increase communication between leaseholders and ourselves.
- We are RICS Regulated, meaning we are governed and audited annually to ensure we are adhering to their rules and regulations.
- Every property has its own interest earning Client account
- Any reserve monies are held in your own high interest earning Client account.
- You are protected by the RICS money protection scheme, which protects leaseholders up to £50,000 per claim.
But don’t take our word for it…
“Thank goodness Brickman Yale has taken over management of our building! Since you’ve taken over, everyone in our building has commented on the much improved level of service. I can finally sleep easier as a director of the Residents’ Management Company now that I have an agent looking after our best interests. Mr Charlier, Dunrobin Court, Finchley Road, London (Purpose built mansion block consisting of 38 apartments)”
