Property Websites
Improving communication between you and us
We are providing a new service that will allow us to communicate far more effectively with you.
Sometimes it can be difficult for us to communicate effectively with our customers. Letters, e-mails and AGMs can be useful but they don’t always get things done quickly. Here at Brickman Yale we understand the importance of moving forward. With that in mind, we are taking communication to the next level with our innovative and easy to use new internet service.
How will the new service help you?
Brickman Yale’s new online service is going to revolutionise the way we communicate about your building:
- Get regular news and updates about the building.
- When things go wrong in your building, send us online requests to get the problem sorted.
- Keep track of requests and see how we are progressing. You can also see if issues have been reported by other residents.
- Vote and collaborate about group decisions online, helping us to get your feedback and get things done as quickly as possible.
- In emergencies, you can reach your neighbours direct via email and text message, at the same time keeping all contact details private.
- Have all documents in one secure place. If you need building documents such as insurance details, they will all be stored online and are easy to locate.
- Receive newsletters by email to see all the latest activities going on and how they affect you. Urgent items can be sent direct to your mobile phone by text.
The most important thing to remember is that your details are kept highly secure. You can choose how frequently you receive updates and we will never give your neighbours your contact details. They will see only a display name, which you choose.
If you don’t have a computer or access to the internet – let us know and we can add you to the paper Newsletter list.
